Release Notes

At Subskribe, speed matters. That’s why we’re constantly improving our product line with new feature drops, key enhancements, and bug fixes. We’re working day and night to deliver the best Quote-to-Revenue platform on the planet. Read our release notes to find out what we’ve been up to!

Reporting enhancements

For users leveraging Subskribe’s Advanced Analytics capabilities, a new Deal Desk Command Center dashboard has been published in the Standard Reports folder. The Deal Desk Command Center looks to highlight various ARR, ACV, and Cohort information related to executed and active deals while also providing insight into upcoming renewals, pending approvals, who is delaying pending approvals, and high-value deal tracker.

Payment Webhook Notification

Subskribe has introduced a new webhook for ‘Payment Processed’. This webhook will notify you once a payment has been created and applied to an invoice within the system.

Brazilian currency support

Subskribe now supports the Brazilian Real (BRL)

Support for subscription level custom fields

Subskribe now supports subscription level custom fields. Order level custom fields values are automatically coped over to subscription custom fields. Additionally, if the values are updated during amendments, the subscription custom fields are updated too.

Recurring and Non recurring discounts sent in Approval notifications

Recurring and non recurring discount amounts and percentages are now sent in both slack and email approval notifications giving approvers a better visibility into the deals

Rate Card attributes are synced to Salesforce

For order items consisting of rate card based charges, Subskribe now syncs price attributes related details (name and value) to Subskribe Order Lines on Salesforce. This capability has already been delivered in the last release for Hubspot

Delete Subscription Support for Cancel and Restructure Orders

Users can now delete subscriptions that were generated from Cancel & Restructure composite orders. The new subscription created from the Restructure order is deleted, and the cancel order is deleted which re-activates the previously cancelled subscription.

Import Contacts support for Cancel and Restructure Orders

Sales reps can now import contacts from CRMs for cancel and restructure orders as well, a capability that was earlier available for other order types

Discount Lines

Sales reps can now add dedicated discount SKUs to their orders for added flexibility. These discount SKUs can either be recurring or one time, and allow sales reps to retain the list prices of the items during amendments and renewals. 

Additionally, discount lines are automatically factored into order-level discount calculations and approval workflows.

Plan Replacement

Customers can now designate replacement plans for their existing plans and configure whether these replacements should occur automatically at renewal time, or just the availability of replacement plans is notified to sales reps while building orders, allowing them to make case by case replacement decisions as they build renewals. When plans are replaced, the system intelligently carries over discounts and quantities for charges with matching names and models. This feature significantly streamlines the renewal process for scenarios involving price increases, pricing strategy changes, and product packaging updates, reducing manual intervention from deal desk teams.

Deprecated plans can be added to renewals

Users can now duplicate and ramp deprecated plans on their renewals. This capability was only available for active plans previously.

Custom fields are copied over to duplicate plans

When a plan is duplicated, plan and charge level custom fields are now copied over to the duplicated plan.

Reporting enhancements

Subskribe has added additional reporting areas within our Analytics tool which include Account Counts, Cohort reporting, Account Age over time and Account Activation Month for ARR analysis.

Custom email support for DocuSign

Subskribe now supports custom email templates for DocuSign emails initiated by our system. The feature is supported from the backend, so customers can reach out to their Subskribe support team, if they need this capability for their business.

Approval Workflow messages support up to 4000 characters now

Sales reps can now type up to 4000 characters in approval notes while submitting their orders for approvals.

Also, approvers can now type up to 4000 characters in approver comments, while approving or rejecting orders.

New currency support

Subskribe has introduced support for these additional currencies: CZK, DKK, HKD, INR, MXN, MYR, TWD

Hubspot enhancements

We have made the following changes to our HubSpot integration:

  1. Rate Card attributes are synced to CRMs  For order items consisting of rate card based charges, Subskribe now syncs price attributes related details  (name and value) to Subskribe Order Lines on Hubspot
  2. Subscription cancellation date is synced to Hubspot
    Subscription cancellation date is now synced to Subskribe Subscription object on Hubspot

DocuSign for Cancel and Restructure deals

DocuSign customers can now initiate eSignatures also for their Cancel and Restructure orders on Subskribe

Restructure Order - Null Bill To contact

We fixed a bug on our Cancel + Restructure composite order that sometimes resulted in a Null exception.

New Reporting Areas in Advanced Analytics

We have introduced new reporting areas within our Advanced Analytics tool:some text

  1. Accounts & Contacts
  2. Account Cohorts
  3. Invoice Previews
  4. Order Approvals 
  5. Order Terms and Conditions
  6. Usage

New Payment Term bindings in Zeppa

We have introduced new bindings within Zeppa that allow users to create additional logic based on Payment Terms.

Invoices can be bulk emailed using bulk invoice run

Users can now email invoices in bulk from the Bulk Invoice Run. An invoice's email status can also be easily seen on the invoice itself.

Admins can bypass approvals for an order

Admins can now optionally bypass all approval workflows for an order. When they do, the order is automatically moved to the approved state, and the audit trail captures the name of the user who performed this action.

Please note that this feature is available by request. Customers can reach out to Subskribe to have this feature enabled.

New Approval Segment is added for Cancel and Restructure orders

The system now supports org-hierarchy based approval workflows for cancel and restructure orders.

Total Discount and Total Discount % fields added to Slack notifications

Total Discount and Total Discount % fields are now visible on Order header and are also sent in the approval related Slack notifications.

New report lists all users in the system

Users can now download a report listing all users in the system along with their roles from “Reports” section on Subskribe.

Support for Opportunity ID based approval conditions for composite orders

Users can now build approval conditions involving Opportunity Id for their composite orders.

Example: Individual orders within the composite order can be routed for approvals if an opportunity is not associated with the composite order. 

Automated Invoice Rules are now Entity aware

There is support now for defining Automated Invoice Rules at the entity level, so your various operating entities can have different rules that run on their own schedule and with their own parameters.

Approvals now support the “Does Not Equal” operator for PlanId

Approvals now supports the “Does Not Equal” operator for building line item level approval conditions for the PlanId attribute.

Delta ARR % as an approval workflow condition

A new field Delta ARR % is now available for users to create approval workflow conditions. This field will help users to route renewals for approvals, if the Delta ARR % does not exceed the desired uplift/inflation %.

Better management of predefined terms

Admins can now edit predefined terms even when they are in use on the orders. 

Once edited, a new version is automatically created by the system. The older version continues to remain attached to the already created orders, while the new version is available to be used on all new orders.

Also, plans will automatically point to the latest version of the predefined term, once available.

Additionally, approval conditions can be built to ensure that orders are routed for approvals if predefined terms on them are outdated i.e. they have been edited after being added to orders

Create bulk run for automated invoices

Users will now be able to manage all invoicing operations within the Bulk Run table for both manual invoicing and automated invoicing. With this feature, every automated invoice run will now generate a Bulk Run for billing clerks to review, post & email invoices from. Users are also able to see where a given invoice was generated from (manual Bulk Run, automated Bulk Run, or user posting) and link to the given Bulk Run they were generated from.

Multiple bank account support

Users can now record payments to many bank accounts in the system. Before this feature, Subskribe only supported a single bank account in the system. Now, you can create any number of bank accounts to record payments against, and all of the downstream accounting handles recording cash into the appropriate GL account.

Define currency at Order level

Users are now able to associate an Account with multiple currencies. Before this feature, an Account could only reference a single order currency for all orders. Now, users have the flexibility to select the desired transactional currency of an order. This allows for true global quoting capabilities to sell into any geo under any currency.

Custom fields on opportunities

Users can now create custom fields on opportunity objects as well. The custom fields can be of type Text, Pick list and Multi Select Pick List. Users will also be able to create approval workflow conditions using the opportunity level custom fields.

Order owners are now able to approve their own orders

Order owners can now approve their own orders, if they are configured to be approvers in the approval workflows.

Email Sent field in Invoice Details

Subskribe now displays more email information on Invoices to better assist Billing Clerks in understanding current email delivery status of various invoices.

Discount % visible on order line item

Discount given to each SKU is now visible as Discount % on each line item. Users no longer have to click on the discount window to view the Discount %.

UI Customization

Subskribe now has the ability to customize some elements of the UI to better suit business requirements. Customizations include: default value, show / hide, arrangement of certain UI elements.

New Reports: AR Subdger and Accounts Contacts

Two new reporting areas are available now within our Advanced Analytics platform: AR Subledger and Account Contacts.

ARR Override

Subskribe now offers the ability for users to overwrite system generated ARR computations. This ensures that any potential company specific handling of ARR can be supported. Approval workflows are in place to allow review of any order where ARR has been overwritten.

Signature date will be auto generated

Up until now, the “Date”  field on the signature block was allowed to be edited by the signatories, but now the “Date” field will be automatically set to the date on which the document is actually signed.

Rate card enhancements

The following updates to rate cards are included in this enhancement:

  • Users can now add new attribute values for price attributes
  • Users can add new attribute combinations for rate cards with new price

Invoice Preview

Users can now visualize an Order’s Invoice schedule prior to order execution. This ensures exactness in what order is being built and what the end-customer can anticipate from an invoicing perspective.

Unapply Credit Memo

Users can unapply a credit memo from an invoice, and re-apply that credit elsewhere. This increases the flexibility of overall billing workflows and helps users easily undo and fix mistakes made during credit application.

Support for INR and SEK currencies

Subskribe now supports INR and SEK currencies within the platform.

Salesforce Managed Package 1.82

The following changes are included in this managed package:

  • Introduction of Transactional ARR Metrics to easily represent deltas in ARR over time along with classification of ARR.

  • A new field called Subskribe Order Name is introduced on the Salesforce opportunities. During the sync process, Order Name field on Subskribe Orders is synced to this newly introduced field. This gives additional context to the users, when there are multiple orders (primary and secondary) associated with an opportunity.

Advanced Tables

Users can now filter, search, and sort within tables with more power as well as include and exclude columns from their table view. Click here to watch an overview of Advanced Tables.

Foreign Exchange Conversion Handling for Product Catalog

Subskribe now supports robust foreign exchange conversion mapping for your product catalog. Instead of having to proliferate many offerings in various currencies, Subskribe supports the ability to define a single Catalog Currency in which all plans are created, and then add conversion rates for that Catalog Currency in various supported currencies in the system. In other words, you can build your entire catalog in USD, and then define FX rates for your supported currencies. This allows all USD currencies to be translated into the supported mapped currencies. By being able to support this conversion mapping by effective date, and supporting robust rounding consideration, and still allowing you to create currency specific offerings, Subskribe has created a premium conversion handling for your complex product catalog.

Salesforce Managed Package 1.80

The Salesforce Managed Package has been updated to include the following:

  • Subskribe Order Name: Subskribe  now syncs Order Name to the Subskribe Order object on Salesforce opportunities. This gives you additional context when there are multiple orders (primary and secondary) associated with an opportunity.
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